New Zealand Delivery Times & Costs

Our goal is to get your order to you as soon as possible. The table below should be used as a rough guide to delivery times, however no guarantees can be made because we are at the mercy of courier schedules.

RegionDelivery TimeCost for orders under $70Cost for orders $70+
AucklandNext Business Day (for orders placed before 2pm)$4.95Free
North IslandNext Business Day (for orders placed before 2pm)$4.95Free
South IslandNext Business Day target (for orders placed before 2pm). Some regions allow an additional day.$4.95Free
RuralAdd an extra day on to the above times$4.95Free

 

For Auckland deliveries, you’ll usually receive your order the next business day.  For orders to the rest of the North Island you should also receive them the next business day, however there is a small chance of a delay due to courier network problems such as road or airport closures. Orders to the South Island have a good chance of getting to you the next day, however plan on 2-3 days if it is critical.

Target delivery times are based on orders paid in full via credit card and for in stock items. Orders paid for by bank deposit will be processed and dispatched upon receipt of payment.

Australia Delivery Times & Costs

The table below should be used as a rough guide to delivery times, however no guarantees can be made because we are at the mercy of courier schedules. All prices below are in NZD.

Delivery OptionDelivery TimeCost per Candle
Australia Express3-10 business days, tracked, signature required$9.95 per order (free for orders $120+)

 

Important Notes:

  • Orders delivered to Australia will not be charged GST
  • Orders delivered to Australia will be charged in NZD
  • Your final delivery cost will be displayed on the order confirmation step once an Australian delivery address has been provided.

Order Processing Time

When you place and pay for your order, all “in stock, ready for delivery” products will be packed up and made ready for courier pick up as quickly as possible. Usually this happens within 2-3 hours, however on very busy days this can take a little longer.

Delivery Company

We use a combination of CourierPost and New Zealand Post for sending orders.  They’re the most reliable and fastest courier companys in the country which means your order will arrive quickly and safely.

Notifications

After you’ve placed your order, you will receive an email confirming the details. When we’ve processed your order you will receive another email with the tracking number and courier information.

Track Your Order

You’ll get a tracking number for every order which you can use to track your order every step of the way until it arrives on your doorstep!

International Delivery

Sorry, we currently do not offer international delivery apart from Australia.