TEMPORARILY CLOSED DUE TO COVID-19

  • Free NZ Delivery on orders $20+

    Overnight delivery on all North Island (South Island 2-3 days), same day dispatch for orders placed before 2PM Mon-Fri

  • Buy 3, Get 1 Free

    on all candles & melts! Cheapest item in order is free. Can't be used in conjunction with any other offer

  • Love At First Sniff™ Guaranteed

    you'll love your Candle Crush purchase with our hassle-free exchange/refund policy

  • Delivery Times & Costs

    Christmas Delivery 2019

    To guarantee delivery before Christmas day, orders must be placed before the times/dates indicated below:
    Region Order Before
    North Island Monday 23rd December @ 2PM
    South Island Thursday 19th December @ 2PM
    Australia Tuesday 10th December @ 2PM
    We will still dispatch orders received after these dates, however they may not be delivered before Christmas. As always, we will do everything we can to get your order packed and processed as quickly as possible. However once it leaves our warehouse it is up to CourierPost and New Zealand Post to deliver your parcel on time.

    Warehouse Operating Days/Times

    Our warehouse will be open (and orders will be dispatched) on the following days over the Christmas/New Year period:
    Day Opened/Closed
    Tuesday 24 December Closed
    Wednesday 25 December Closed
    Thursday 26 December Closed
    Friday 27 December Closed
    Saturday 28 December Closed
    Sunday 29 December Closed
    Monday 30 December Open
    Tuesday 31 December Open
    Wednesday 1 January 2020 Closed
    Thursday 2 January 2020 Closed
    Friday 3 January 2020 Closed
    Monday 6 January 2020 Open - business as usual resumes

    New Zealand Delivery

    Our goal is to get your order to you as soon as possible. The table below should be used as a rough guide to delivery times, however no guarantees can be made because we are at the mercy of courier schedules and any unexpected delays they may face.

    Region Delivery Time Cost for orders under $20 Cost for orders $20+
    Auckland Next Business Day (for orders placed before 2PM Mon-Fri) $5.95 Free
    North Island Next Business Day (for orders placed before 2PM Mon-Fri) $5.95 Free
    South Island 2-3 Business Days (for orders placed before 2PM Mon-Fri). $5.95 Free
    Rural Add an extra day on to the above times $5.95 Free

    For Auckland deliveries, you'll usually receive your order the next business day.

    For orders to the rest of the North Island you should also receive them the next business day, however there is a small chance of a delay due to courier network problems such as road or airport closures.

    Orders to the South Island have a good chance of getting to you the next day, however plan on 2-3 days if it is critical. Target delivery times are based on orders paid in full via credit card and for in stock items. Orders paid for by bank deposit will be processed and dispatched upon receipt of payment.

    Australia Delivery

    The table below should be used as a rough guide to delivery times, however no guarantees can be made because we are at the mercy of courier schedules. All prices below are in NZD.

    Region Delivery Time Cost for orders under $50 Cost for orders $50+
    Australia 3-8 business days, tracked, signature required $9.95 per order Free

     

    Important Notes:

    • Orders delivered to Australia will not be charged GST
    • Orders delivered to Australia will be charged in NZD
    • Your final delivery cost will be displayed on the order confirmation step once an Australian delivery address has been provided.

    Order Processing Time

    When you place and pay for your order, all "in stock, ready for delivery" products will be packed up and made ready for courier pick up as quickly as possible.

    Usually this happens within 2-3 hours, however on very busy days this can take a little longer.

    Delivery Company

    We use a combination of CourierPost and New Zealand Post for sending orders.

    They're the most reliable and fastest courier companies in the country which means your order will arrive quickly and safely.

    Notifications

    After you've placed your order, you will receive an email confirming the details.

    When we've processed your order you will receive another email with the tracking number and courier information.

    Track Your Order

    You'll get a tracking number for every order which you can use to track your order every step of the way until it arrives on your doorstep!

    International Delivery

    Sorry, we currently do not offer international delivery apart from Australia.*